Privacy Policy
This Privacy Policy explains how Opman.ai processes personal data in accordance with the EU General Data Protection Regulation (GDPR).
1. Personal Data We Collect
We may collect the following personal data:
- Name
- Email address
- Company name and job title
- Contact details submitted via forms or communications
- Business correspondence
- Technical data (e.g. IP address, browser type, timestamps)
We do not intentionally collect special categories of personal data.
2. Purpose of Processing
Personal data is processed to:
- Respond to enquiries
- Provide software, consulting, automation, and implementation services
- Communicate with clients and prospects
- Operate, secure, and improve the Website
- Comply with legal obligations
3. Legal Basis
Processing is based on one or more of the following legal grounds:
- Contractual necessity
- Legitimate interests
- Legal obligations
- Consent, where applicable
4. AI and Automated Processing
Personal data may be processed using automated systems, including AI, solely for service delivery and improvement.
No automated decision-making producing legal or similarly significant effects is performed without human involvement.
5. Data Sharing
Personal data may be shared with trusted third-party processors, including:
- Hosting providers
- Email and communication services
- Analytics providers
- Professional and legal advisors
All third parties operate under GDPR-compliant agreements.
6. Data Retention
Personal data is retained only for as long as necessary to fulfil its purpose or comply with legal obligations.
7. Your Rights
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure
- Restrict or object to processing
- Lodge a complaint with a supervisory authority
Requests can be sent to: privacy@opman.ai
Cookie Policy
1. What Are Cookies
Cookies are small text files stored on your device that enable Website functionality, security, and analytics.
2. Cookies We Use
We may use:
- Strictly necessary cookies
- Analytics and performance cookies
- Security-related cookies
We do not use cookies for unsolicited advertising.
3. Managing Cookies
You can control or disable cookies through your browser settings.
Please note that disabling cookies may affect Website functionality.
Legal Notice / Imprint
Website Owner
Opman.ai
Business Purpose
B2B software, consulting, and operational automation services
Contact
General enquiries: hello@opman.ai
Legal & privacy: legal@opman.ai
Jurisdiction
Malta
Data Processing Agreement (DPA)
Last updated: [DD Month YYYY]
This Data Processing Agreement ("DPA") applies where Opman.ai processes personal data on behalf of a client.
1. Roles
Controller: The client submitting personal data or engaging Opman services
Processor: Opman.ai
2. Scope and Purpose
This DPA applies to processing related to:
- Website enquiries
- Software services
- Consulting and advisory services
- Automation design and implementation
- Business-related email communications
3. Categories of Personal Data
- Name
- Email address
- Company and job title
- Message content
- Technical metadata
4. Processing Activities
Processing activities may include collection, storage, retrieval, use, email communication, and limited automation.
No automated decision-making producing legal effects is performed.
5. Controller Responsibilities
The Client confirms that it:
- Has a lawful basis for providing personal data
- Has informed data subjects in accordance with GDPR
6. Processor Obligations
Opman shall:
- Process data only on documented instructions
- Ensure confidentiality of personal data
- Implement appropriate technical and organisational safeguards
7. Email Communications
Emails are limited to business-related communication regarding:
- Software
- Consulting
- Automation services
- Follow-ups
Each email includes an opt-out mechanism.
8. Sub-Processors
Opman may engage GDPR-compliant sub-processors for infrastructure, hosting, and communications.
9. Data Breaches
Opman shall notify the Client without undue delay of any personal data breach.
10. Data Retention and Deletion
Personal data is retained only as necessary and is deleted or returned upon request, unless legally required to retain it.
11. Governing Law
This DPA is governed by the laws of Malta, with exclusive jurisdiction of the Maltese courts.